7.00 USD

In this e-book you\\\ll discover why mantain good relationships with your costumer is so important:


*Good Customer Relationship Why is it Important?

*Understanding Your Customers
How to Calculate Customer Lifetime Value

*How to Keep Your Customers Happy?

*How to Get Your Customers to Say ‘Wow!’

*Proven Methods of Customer Retention

*The Art of Customer Follow-up
Loyalty Marketing Program

*Promotional Items to Enhance Customer Relations

*Handling Customer Complaints
How to Deal with Difficult Customers

*Introducing the Seven Deadly Sins of Customer Service:

Detachment
Inhospitality
Rudeness
Attitude
Ignorance
Inaccessibility
Invalidation

*Customer Relationship Management (CRM) Software –The Benefits

*Choosing a CRM Program

*Customer Service over the Phone


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Really affordable price!

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Keywords: attention;costumers;deal with costumers
File Size: 149 KBytes